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The task of our colleague who refers to the customer service: registers the data of clients for our company and helps to inform the people. They deal with the waste transport, the fee of the waste transport, they refer to the announcements, and the customer complaints. They manage the issue of those who want to join to the public services, transport the dustbins in the proper quantity, the necessary changes, and after termination of the contract to take back the bins.
Our customer service helps for commercial entities (individual entrepreneurs, corporate enterprises, institutions, trade, and catering), housing cooperatives, and share houses to solve their waste treatment, and waste transport. We conclude the contract in connection with public service, the transport of other kinds of waste that be handled together with non-hazardous municipal solid waste. We keep continuous contact with our clients, and fulfil their requests.
The contract that refers to the regular waste transport can be made personally in the office by the persons empowered to sign, or their authorised. Here we discuss the size (60, 120, 240 or 1100 litre), quantity of the claimable bins, the days of collection on a week, and the way of paying. The contract containing service conditions that are previously checked can be made at the client or it can be sent even in letter (the data sheet can be downloaded from our website) by our colleagues who refer to the contracts.
For making the waste transportation contract the following data are important about the commercial entity:
Name, address, name of the contact person, their phone number, place of transportation, way of paying.
The waste transportation contract is valid from the first day of the months following the sign. It can be different, if it is desired. The fee is paid every month, or in every quarter, subsequently. The fee contains the transport and the use of the bin, the waste collection, transport, disposal, that is always neat with the quantity, and when it is necessary, the change of the bin.
Office hours in Encs (62. Fsz/5 Petőfi Street): Monday: 8-15 Wednesday: 8-15 Friday: 8-13
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